Returns & Exchanges
At Medisave, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn fashion items with original tags attached. If your new look isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing